Through a passionate commitment to making businesses stronger, and our integrated service desk, Cognizant helps clients' operations become significantly more efficient while minimizing the impact of infrastructure failures.
IT Helpdesk We provide multi-channel technical support that includes voice, e-mail, web-based and chat-based services. Our services range from basic trouble ticketing and first level support, to more complex plans combining proactive and self-service tools, remote control, diagnostics and strict service-level tracking and reporting.
Monitoring and Operations Support
Our state-of-the-art Global Operations Center (GOC) remotely monitors and manages clients' infrastructure. Combining state-of-the-art tools with our patent-pending On-Target platform, and using ITIL-compliant processes, we take a proactive approach to managing IT infrastructure. We provide a comprehensive set of features and capabilities focused on networking and on clients' underlying IT and server infrastructure.
The range of supported technologies includes LANs, WANs, VPNs, Servers, Applications, and Information Security, as well as options for management and integration services. Our commitment to service, operation and management excellence is backed up with a full range of Service Level Agreements
You have the ability to select the level of support that you require to augment your own capabilities, while providing the services that your end users demand. Cognizant Service Desk offers operations support from network monitoring and full fault management to performance analysis.
In addition, our web-enabled portal provides you with a real-time view of the status of your network and servers, and allows you to open trouble tickets, submit change requests, view assets, and access real time, daily, weekly, and monthly performance reports.
Single service view of customer IT infrastructure Trend analysis and health reports ITIL-based system monitoring and management
EMESBIZ provides reliable and quality value added services to enable you to focus on your core aspects. Organizations world over have realized that business causes are effectively served if they focus on their core line of activity and business. In a real world organizations need to grapple on a daily basis with various activities that are indispensable but are not part of the core business. A sound business practice is to leverage the strengths of other organizations that can provide the needed consulting services, strategy and implementation resources to streamline their operations.
EMESBIZ understands this underlying critical need and has over the years played a significant role in providing quality and pertinent consulting services to organizations across the globe. Our consulting services are aimed at complementing the core strengths of an organization and are also intended to enable them streamline and grow by effectively using software services. Our consulting wing is geared towards providing you the specialized and best of the breed consultants who can visualize, complement, contribute and implement a chosen software solution.
EMESBIZ consulting has a proven process to identify the apt resources for a given requirement and subject them to a structured selection process. We add value to this process by evaluating the probable resources not only on technology prowess but also their attitudes, ability to adapt, reliability and critical soft skills including communication, working in a team and ability to learn and share.
All resources who meet these stringent standards are made available to the client for final selection. EMES Business Solutions's consulting wing also goes the extra mile to conduct orientation exercises and enables these resources to blend with the chosen organization and contribute in an effective and fast manner to the goals and needs. Our highly skilled technical teams provide technical insight, ability and guidance to strengthen your in-house capabilities and resources.
Does your business need a Website that reflects your company's corporate image or product quality? Do you wish to let the internet work for you and help your business grow? Here at EMESBIZ, we are able to help you do so. We have the experience and the technological know-how to help make your Internet dreams a reality.
Different clients have different needs and requirements and therefore we do not develop a website just from looking at the angle of IT design application itself on its own. EMESBIZ prides itself in being different from other website designers. As website developers, we actually engage consultants in the areas of management, marketing and finance. We have our panel of experts in each respective industry to understand your business better so that we can undertake to develop a website that could really help you. We do not believe that our client should have a website just for the sake of having one. Your website needs to work for you and not the other way round.
We have to date provided numerous practical and workable website solutions to many clients from large corporations to the single unit business proprietor. We offer professional web/graphic design and web hosting services to our clients. No matter what you may be seeking, be it a small personal site or an e-Commerce site, we have the talent, experience, and technology to meet your specific needs. So when you engage EMESBIZ to develop your website, it is like engaging a team of professional marketing and internet business consultants who understand your needs and wants.
All our iPhone Application Development solutions go through proper QA procedures before they are submitted to our clients or made available in the app store. We ensure every aspect of the app is thoroughly checked for excellence, from concept to implementation. We make use of the latest techniques and technology to ensure that our clients get only best, user-friendly iPhone apps such as: iPhone SDK, iOS, Objective C, Java, XCode, DHTML, CSS, Java Script
The iPhone Application can provide a wide range of services which include:
Our Android application development team has complete understanding of the android SDK, framework and API's, which places us in the perfect position to develop robust applications.
Advantages of using Android Platform
Services what we provide